We combine unparalleled engineering with commercial experience and execute our work with confidence, expertise and integrity. Our customers benefit most when they commission us to deliver packages of work because we share a portion of the delivery risk.
Service Levels
Our services and contracts are always tailored to customers’ needs but tend to sit between the following categories:
Full Offload Work Package: this is a fixed price package based on an agreed Statement of Work with adaptable levels agreed for delivery methods, service and programme management, and risk transfer.
Time and Materials Offload Work Package: this is a time delimited or limited liability package tailored to provide full transparency and increased flexibility.
We’ve found that many customers don't believe they can use a Work Package solution because they’ve struggled to define the specific outputs they need. We can work with you to determine this and can even write Full Offload packages for Agile programmes.
Alternatively, call us to discuss your requirements as we can provide a degree of flexibility in our solutions.
Our Approach
Our Programmes Team will work with you to analyse where you need support. Then, a Synoptix panel with engineering, technology, finance, resourcing and commercial expertise scrutinises the information gathered and assesses suitable options.
Where there is significant complexity, we set up a multi-stakeholder workshop to understand a customer’s requirements. We don’t charge for this pre-contract process except where a customer wishes to own the output or IP of these workshops.
In all cases, our eventual proposals are fully integrated engineering, technical and commercial solutions. They comprise:
A statement of work – this is a detailed analysis of the problem and the solution from an engineering and technology perspective.
A quotation for services – this companion document covers pricing and the precise commercial terms needed for the legal and compliant delivery of the contract.
Customers can choose from remote execution, on-site delivery or a blend.
Engineering Assurance
To ensure our customer deliverables are produced to time, quality and budget we assure our outputs and services through our ISO9001 accredited in-house management system.
Our professionally accredited engineering team is trained in the latest tools and processes, while our internal project management team supports effective and efficient project delivery. We own our customer challenges, and we deliver.
We combine unparalleled engineering with commercial experience and execute our work with confidence, expertise and integrity. Our customers benefit most when they commission us to deliver packages of work because we share a portion of the delivery risk.
Service Levels
Our services and contracts are always tailored to customers’ needs but tend to sit between the following categories:
Full Offload Work Package: this is a fixed price package based on an agreed Statement of Work with adaptable levels agreed for delivery methods, service and programme management, and risk transfer.
Time and Materials Offload Work Package: this is a time delimited or limited liability package tailored to provide full transparency and increased flexibility.
We’ve found that many customers don't believe they can use a Work Package solution because they’ve struggled to define the specific outputs they need. We can work with you to determine this and can even write Full Offload packages for Agile programmes.
Alternatively, call us to discuss your requirements as we can provide a degree of flexibility in our solutions.
Our Approach
Our Programmes Team will work with you to analyse where you need support. Then, a Synoptix panel with engineering, technology, finance, resourcing and commercial expertise scrutinises the information gathered and assesses suitable options.
Where there is significant complexity, we set up a multi-stakeholder workshop to understand a customer’s requirements. We don’t charge for this pre-contract process except where a customer wishes to own the output or IP of these workshops.
In all cases, our eventual proposals are fully integrated engineering, technical and commercial solutions. They comprise:
A statement of work – this is a detailed analysis of the problem and the solution from an engineering and technology perspective.
A quotation for services – this companion document covers pricing and the precise commercial terms needed for the legal and compliant delivery of the contract.
Customers can choose from remote execution, on-site delivery or a blend.
Engineering Assurance
To ensure our customer deliverables are produced to time, quality and budget we assure our outputs and services through our ISO9001 accredited in-house management system.
Our professionally accredited engineering team is trained in the latest tools and processes, while our internal project management team supports effective and efficient project delivery. We own our customer challenges, and we deliver.
Interested in how our systems engineers can help deliver your project on brief, on time and on budget? Contact us to discuss your needs or find out more about how we could work together.